Terms of Service

LinQR Digital Link Solutions provides QR code design, deployment, and management services for UK businesses, including branded staff review codes, custom QR codes, and an online dashboard for managing them.

Contact us at: linqrsupport@gmail.com

LinQR designs and provides QR codes and a management dashboard for your business. Depending on your plan, this may include:

• Branded staff review QR codes and a personalised review generator
• Custom QR codes for menus, bookings, payments, and other links
• A dashboard for managing staff, review platforms, and QR codes
• Print-ready QR card designs
• Onboarding support and ongoing link updates

Exact features and limits depend on the plan you choose, as set out on our pricing page.

Submitting an enquiry through our website is free and does not commit you to a paid service. Following an enquiry, we will contact you to discuss your requirements and, if you choose to proceed, agree a plan and (where applicable) a one-off design fee before any setup work begins.

Where a plan involves a subscription or one-off fee, payment is processed securely via Stripe. By subscribing, you authorise us to charge the applicable fees on a recurring basis until you cancel.

• Subscription plans have no minimum term. You may cancel at any time; cancellation takes effect at the end of your current billing period, and no further payments will be taken after that.
• Continued use of the QR code designs, print materials, and dashboard provided under a subscription plan depends on that subscription remaining active. If a subscription is cancelled or lapses, we may deactivate the associated QR codes, designs, and dashboard access at the end of the then-current billing period.
• One-off design and setup fees are payable in advance of work being carried out.
• Per-request services (e.g. link updates) are billed individually as requested.

Refunds for the one-off plan: because work begins promptly after payment, the one-off design and setup fee is non-refundable once we have started work on your QR codes, dashboard, or print designs. If you cancel before work has started, we will refund your payment in full. If you are unhappy with the delivered design, contact us and we will work with you to resolve it before any refund decision is made.

We provide a public demo of our dashboard so prospective clients can try the service before signing up. The demo uses fictional data, is clearly marked as a demo, and any changes you make are kept only in your browser — nothing you do in the demo is saved or affects any real account.

When using our services, you agree to:

• Provide accurate information about your business when submitting an enquiry or setting up your dashboard
• Use QR codes and links only for lawful purposes
• Keep any login details for your dashboard secure
• Ensure that any content you ask us to link to (menus, websites, review pages) does not infringe the rights of others

QR code designs, dashboard software, and related materials remain the property of LinQR Digital Link Solutions unless otherwise agreed in writing. Your business branding, logos, and content remain your property.

One-off plan ownership:on the one-off Design & Setup plan, the finished QR code artwork and print-ready files we deliver to you are yours to keep and print as many copies as you need, without ongoing fees. The underlying dashboard software and templates used to create them remain the property of LinQR Digital Link Solutions. Ongoing access to the management dashboard is provided on a goodwill basis for one-off clients and is not guaranteed beyond the initial setup; subscription plans include continued dashboard access as part of the service.

We aim to keep our dashboard and QR redirect services available at all times, but we do not guarantee uninterrupted access. We may carry out maintenance, and will aim to keep any disruption to a minimum.

We provide our services with reasonable care and skill. To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of our services, including loss of business, revenue, or data. Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud.

You may cancel a subscription at any time by contacting us. We may suspend or end services if fees are unpaid, or if these Terms are breached, having given reasonable notice where practical.

We may update these Terms from time to time to reflect changes to our services or for legal reasons. We will notify business clients of material changes by email. The "Last updated" date at the top of this page reflects the most recent revision.

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms: